Stackby helps wealth management firm scale client operations & manage $50M AUM
A fast-growing wealth management firm managing over $50M in AUM faced operational bottlenecks using spreadsheets and siloed tools. Stackby helped them build a tailored, no-code CRM system across teams boosting efficiency by 50% and saving 100+ hours per week.
What did MoneyPlus achieve with Stackby
100+
Hours Saved Weekly
+50%
Boost in Team Efficiency
$50M+
Assets Under Management
Challenges
A fast-growing wealth management firm managing over $50M in AUM faced operational bottlenecks using spreadsheets and siloed tools. Stackby helped them build a tailored, no-code CRM system across teams boosting efficiency by 50% and saving 100+ hours per week.
Solution
A fast-growing wealth management firm managing over $50M in AUM faced operational bottlenecks using spreadsheets and siloed tools. Stackby helped them build a tailored, no-code CRM system across teams boosting efficiency by 50% and saving 100+ hours per week.
Challenges
A fast-growing wealth management firm managing over $50M in AUM faced operational bottlenecks using spreadsheets and siloed tools. Stackby helped them build a tailored, no-code CRM system across teams boosting efficiency by 50% and saving 100+ hours per week.
MoneyPlus, Inside a Wealth Management Firm
MoneyPlus is a leading wealth management firm, specializing in financial advisory for mutual funds, insurance, and investment products, catering to more than 5,000 clients. Despite offering top-notch advisory services, the firm encountered major operational challenges that hindered its growth and expansion plans.
encountered major operational challenges that hindered its growth and expansion plans.
To maintain its edge in a changing industry, the company required a unified, automated, and scalable system to manage client data, streamline documentation, and improve team efficiency. This is where Stackby stepped in to drive transformation.
The Problem: When spreadsheets couldn't keep up anymore
Before implementing Stackby, the firm's operations relied heavily on spreadsheets, unstable CRM systems, and basic database tools. These systems, while functional at a smaller scale, proved to be unsustainable as the firm grew its client base and AUM.
The firm faced these specific issues:
- Complex Client Management: Keeping track of onboarding, orders, renewals, client profiles, documents and directories manually took too much time and often led to mistakes.
- Fragmented Workflows: Different departments used different tools making it hard to stay consistent and efficient.
- Lack of Automation: The team had to manually handle routine tasks like renewal reminders and notifications , which slowed everything down.
- Limited Scalability: The absence of structured, efficient CRM operations hindered the firm's ability to scale effectively and support a growing client base.
These issues led to a frustrated team, poor time management, and challenges in maintaining their high standards of service for a growing clientele.
As a growing wealth management firm, we needed a CRM that could adapt to our unique client onboarding, portfolio tracking, and compliance workflows. Off-the-shelf solutions were too rigid or too expensive. Stackby allowed us to build our own CRM — fully customized to our advisory process. We now manage 5,000+ client relationships, track client orders & investments, and automate follow-ups — all in one place. It’s secure, flexible, and fits how we actually work.
Hitesh Kakkad
Founder, MoneyPlus
The Solution: A CRM built in a day, workflows built to last
To address these challenges, Stackby enabled the firm to create customized no-code databases and workflows across multiple
departments, tailored to their specific needs. Here’s how Stackby's solution transformed their operations:
1. Sales
Within a day, the firm built a custom CRM tailored to wealth management services.
This allowed them to manage:
- Client intake and onboarding
- Entire Sales CRM with stages, deadlines and activities
- Storing all customer proposals and profiles in a single place
- Order processing for mutual funds, insurance, and wealth products
- Renewal tracking and management
2. Operations
Stackby simplified operational workflows by:
- Customizing databases designed to handle client orders and renewals.
- Implementing deadline and renewal tracking, keeping the team on schedule.
- Automating workflows thanks to seamless integrations with tools like Zapier and Pabbly Connect. This included sending custom notifications and reminders to clients via webhooks.
3. Marketing
The marketing team streamlined their content creation and social media management processes. They used Stackby to:
- Coordinate blog campaigns.
- Plan and execute social media strategies organized efficiently in workflows.
4. HR
The HR team notably benefited by developing essential tools and workflows, including:
- Applicant tracking system
- Leave request workflows for improved team management.
By enabling diverse use cases across the organization, Stackby maximized their efficiency, accessibility, and scalability.
Results: Stackby helped them scale smarter
After implementing Stackby, the results were nothing short of transformational. The firm achieved:
- Rapid CRM Development: They built a custom scalable CRM and database in less than a day for which other CRM tools would have taken over a year.
- Improved Team Efficiency: All departments saw their productivity jump by more than 50%.
- Massive Growth: They grew their operations to manage 5,000 customers and $50M in AUM with ease.
- Time Savings: Their team of 25 now saves over 100 hours collectively each week. This allows them to zero in on key tasks and meaningful client interactions.
Impact on Operations
By choosing Stackby, MoneyPlus went from slow and stuck to smooth and ready to grow. Their custom databases and automatic workflows have become the backbone of their CRM, marketing, operations, and HR activities.
With Stackby, along with solving existing inefficiencies; the firm also built an adaptive system that could grow with their business. Looking ahead, MoneyPlus is planning to explore Stackby's advanced capabilities further and expand automation to enhance their client experience.
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