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Order Management Portal
Order Management Portal

Order Management Portal Template

An order management portal to take multi-item orders, track each one from confirmation to delivery, notify customers and generate invoices.

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What is an order management portal?

An order management portal is a workspace where customers or sales reps place orders and everyone tracks each order through to delivery and invoicing. Stackby's Order Management Portal template is a no-code order management system with customers, products, orders, line items, shipments and invoices. It works as a customer order portal for buyers and as a sales order tracker for your operations team.

Who should use this order tracking portal?

Wholesalers, manufacturers, D2C brands, print shops and food businesses that receive orders by email, phone or chat. It suits teams that need a B2B order portal and one order processing template shared by sales, warehouse and accounts.



Template Features:

Title:Multi-Item Order Forms
Desc:Customers or reps add several products to one order as line items, and quantities and totals calculate automatically.

Title:Order Status Pipeline
Desc:Move every order through confirmed, picking, shipped, delivered and invoiced on a Kanban board.

Title:Customer Order Tracking
Desc:Share a filtered view with each customer so they can check the status of their own orders at any time.

Title:Inventory-Linked Orders
Desc:Orders link to products, so ordered quantities roll up against available stock and you avoid overselling.

Title:Invoice Generation
Desc:Turn any order into an invoice PDF with Page Designer and track payment status on the same record.

Key features of the Stackby Order Management Portal template

  • Order form with line items: Customers or reps add several products to one order, and totals calculate automatically.
  • Order status pipeline: Move orders through confirmed, picking, shipped, delivered and invoiced on a kanban view.
  • Customer order views: Share a filtered order tracking view with each customer.
  • Stock and product links: Orders link to products, so ordered quantities roll up against available stock.
  • Invoice generation: Create an invoice PDF for each order with Page Designer and track payment status.
  • Order status notifications: Email the customer or message the team in Slack when an order changes stage.

How to set up your order management portal

  • Copy the template and import customers and products with prices.
  • Edit order stages to match your fulfilment process.
  • Share the order form with customers or sales reps.
  • Create customer views and turn on status notifications.

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Frequently asked questions

What is an order management portal?
It is a workspace where customers or sales reps place orders and everyone tracks each order from confirmation through picking, shipping, delivery and invoicing.
Can customers place orders with multiple products?
Yes. Stackby forms support line items, so one order can contain several products with quantities and prices that total automatically.
How do customers track order status?
Share a filtered view with each customer, or send automated emails whenever an order moves to Confirmed, Shipped or Delivered.
Does it connect to inventory and invoices?
Yes. Orders link to products and stock, so quantities update through rollups, and Page Designer can generate an invoice PDF for each order.
Can I bring in orders from my Shopify store?
Yes. Connect Shopify through Zapier, Make or the Stackby API to create order records automatically, then manage fulfilment in the portal.

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