Managing your strategic partners, affiliates or community network?

How do you know if a particular marketing strategy, sales process, or product launch has been beneficial for your company? The answer to this question lies in customer testimonials.

Customer feedback or testimonial is the response or information given by a customer regarding any aspect of your company. From marketing to customer service, feedback from your users will help you understand if the current strategy you employ is working in your favor.

Customer testimonials give you much-needed insight into what the client is looking for and how you can modify your strategy to meet their expectations.

Why is customer feedback important?

• Allows you to analyze customer behavior and understand customer needs. 
• Measure and enhance customer satisfaction.
• Increase customer retention and brand perception.
• Add new customers and improve referral rate.
• Lends a voice to the customer in the working of your organization
• Provides you an outside-in view of your company.
• Gives you an insight into what you can do to improve your product and service.
• Increases the responsiveness and credibility of your company.
• Online reviews improve your web presence and ranking in search engines.

A company that takes its customer feedback seriously and uses it to address its shortcomings is more likely to succeed in the long run. Customers are more likely to stay loyal to your product if they feel that their response was taken seriously by you. It will also help you stay up to date with the constantly changing customer requirements and make your product and company more dynamic. 

Looking for the best way to record and respond to customer feedback? Your search is over! Stackby has created a Customer Testimonials Template to help you track your customer testimonials.

Is the client happy with your product and service? Are they satisfied with the customer service you provide? Is your product up to date with the latest trend? Does it fulfill all your client’s requirements? 

Whether it’s customer testimonials or case study surveys, you can manage everything using this template. With the Customer Testimonials Template, you will be able to:

• Store all your customer feedback in one place.
• Record the list of companies that have provided customer feedback.
• Store details concerning the company, including, but not limited to, industry type, employee strength, and company logo.
• Monitor the total number of testimonials by each company to date.
• Record the name of the individual from each company who gave the feedback.
• Record the designation of the individual within the company.
• Store the testimonial given along with any case study file and related synopsis.
• Add and update testimonials as and when required.

Understand your customers better with this user-friendly Customer Testimonials Template!

Starting from the product development team to the customer service team, every team of your company contributes in one way or the other to the success of the product. Somewhere in the middle of this workflow process is the sales team which has the most crucial job of all!

You can design the best product in the market and employ the most effective marketing strategies. However, none of it will amount to anything if your sales team cannot manage its assets and function efficiently!

What is Sales Asset Management?

Sales asset management is the process and strategy employed by a company to manage its multiple sales assets. This includes internal reference materials, presentation decks, whitepapers, demos, and landing pages.

An effective sales asset management plan will enhance the efficiency and productiveness of your sales processes. It will enable your sales team to get access to the right content at precisely the right time. Asset management also makes sure that all your content is up-to-date and relevant to the current sales strategy.

However, the process of sales asset management can often be quite chaotic.

Having trouble tracking and updating all your sales stacks and whitepapers? We have a solution. Solve all your asset management problems with our custom-made Sales Asset Management Template!

Enable your sales team to save a ton of time by giving them access to our asset management template. From sales decks to demos and landing pages, your sales team can now store and update every asset with the click of a single button.

Using our Asset Management Template, you can now:

• Track all your sales assets on one platform.
• Get instant access to the sales asset details whenever needed.
• Record the name of each sales asset (Deck/ Whitepaper/ Demo/ Landing Page).
• Record the category each asset belongs to (Video/ Printed Brochure/ Document/ Link/ etc.).
• Add attachments related to each asset, if any.
• Store the website link of the asset, if any.
• Add an industry category to each asset (Film Production/ Fashion/ HR and Recruitment/ Event Management/ etc.).
• Record the plan for each asset.
• Add the market targeted by each asset (Asian/ American/ European/ African/ Australian/ etc.).
• Record the date each asset was created on.
• Record the date when the same asset was last updated.
• Store the usage policy and current status of each asset.
• Record the name of the asset creator/ owner.
• Update the details as and when required.

With Stackby’s Sales Asset Management Template, you can now simplify the work of your sales team instantly! Copy the stack and start using it today to boost your sales performance!

Generating leads from different sources is one of the most critical tasks in any company. There is a wealth of customer data present and finding the maximum amount of said data will help you land your next client.

Enriching the leads generated with the right tool can allow your company to achieve smarter lead scoring and run more personalized email campaigns. Data enrichment tools enhance your collected customer data and make it more useful for targeting.

This lead data collected is further used for marketing purposes and has a greater chance of being converted into actual customers. Data enrichment has an extremely high return on investment.

What is Clearbit, and how will it help you? 

Clearbit is an online tool that is used for finding contact numbers and email addresses of potential customers. It has a high accuracy rate and is a reliable software used by top companies of the world. It automatically updates your sales record and provides verified, and quality company contact information. It provides a clear method to manage sales activities.

With the Person Enrichment API from Clearbit, you can get a detailed background of a person and their corresponding company profile based on an email address or a website domain. It allows you to get access to the individual’s name, location, social handles, and company designation.

Every company develops its strategy to record and enrich customer lead data. Are you looking for a way to simplify the entire process for your company? If the answer is yes, then you’ve come to the right place. With this Company Data Enrichment Template, storing and updating lead information will be a walk in the park. 

Bid adieu to the days of maintaining multiple databases and spreadsheets for your client and company information. Stackby’s Data Enrichment Template allows you to monitor every detail about them from a single interface. 

Using our tailor-made data enrichment template, you will now be able to:

• Keep detailed records of all the potential customers in one place.
• Import data automatically from Clearbit directly to your enrichment template.
• Add a description to each company for a better understanding of the same.
• Record the year in which the company was founded and its current employee strength.
• Monitor the company’s global site rank and the current number of AngelList followers.
• Add information generated from the Person Enrichment API to the template.
• Store the full name and current location of your company contacts/leads.
• Record the current title of the individual in the company and add a description to the same.
• Get access to other personal information including, but not limited to, the alma mater of the concerned person.
• Import and update details as and when required.

Generate new leads every day and enrich the collected data without breaking a sweat with Stackby’s Data Enrichment Template and manage your CRM with ease. 

Whether you’re running a start-up venture or a well-established company, the sale is a crucial aspect of your workflow process. It is the department that brings in the revenues and forms the linchpin of your entire organization!

The sales department plays the most crucial role in the success of your business and is responsible for providing the customers what they’re looking for. It contributes towards the company’s growth and helps you retain your existing customers by providing the best possible service!

The effort and hard work put in by your product development team and marketing team will fail to produce tangible results if your sales department is not working efficiently. As a result, ensuring its smooth functioning is paramount for your company.

What is the sales pipeline?

Put in simple words; a sales pipeline is a visual representation of your sales process. It will show you the exact position of a particular deal in the sales funnel and help you analyze and overcome obstacles if any.

It allows you to analyze if your current strategy is working in your favour and gives you a comprehensive idea of which activities are generating the maximum revenue. A sales pipeline gives a detailed insight into your sales process, the current status of your deals, details of upcoming deals, and other information crucial to your sales department.

The format of a sales pipeline is not static. It depends on the requirements and nature of your company. It is up to you to customize the process to reap the maximum benefit. Depending on how you contact leads and process products, your sales pipeline can have five, six, or even eight stages.

However, keeping a firm grasp on the entire process is often a tedious and tricky task. To make your job easier, Stackby has created a state-of-the-art Sales Pipeline Template! Now you can manage and monitor every detail on a single interface.

How will Stackby’s Sales Pipeline Template help you achieve your goal?

Using our customizable, user-friendly sales pipeline template, you will be able to:

• Record details of each deal on the same platform.
• Store the corresponding company name and the representative assigned to each company.
• Track the source of the particular deal (Email Campaign/ Website/ Previous Client/ VoIP Call/ etc.). 
• Assign a priority status to each deal to coordinate related tasks.
• Track the current status of the deal (Won/ Lost/ Negotiating/ etc.).
• Record the tentative deal date and the last contacted date for the same deal.
• Track the expected sales value and weighted value for each deal.
• Add comments, if necessary, to each deal to help your sales team get a better understanding of the same.
• Track the number of deals made by each representative and check if they have fulfilled their assigned quota.
• Monitor and update the details in your Kanban pipeline as and when required.

Now your sales team won’t have to go through multiple databases to track the status and probability of the deals they negotiate! Use this easy to adopt sales pipeline template for your sales reps. 

The success of your company depends on several factors. Customer experience is one of them. Your best and most advanced product will not contribute to the company's profits if the customer is not satisfied with their experience in your company.

Customer experience is as important as your product’s quality and price. How can you ensure that your customers are satisfied? The answer lies in customer journey mapping. It is the process that allows a company to understand its customers and the journey they take when they interact and deal with your company.

It is a tool that helps you understand the obstacles faced by your customers at different stages and their level of satisfaction with your company’s service. To visualize a customer's journey, companies create customer journey maps detailing the customer's experience from start to finish.

Why is Customer Journey Mapping important?

Considering the time and resources required to map a customer's journey, it is essential to understand its significance for your company.

• It gives you an overview of your customer’s journey.
• It allows you to anticipate any possible issues that may arise by analyzing past customer journeys.
• You can use it to isolate the areas where customer's expectations are not matching the experience.
• Improved customer experience will directly lead to enhanced brand loyalty and high referral rates.
• It is a cost-effective method to improve the customer journey and attract new customers in the process.

However, the process of mapping the journey of the customer is not easy. It involves multiple steps and requires the collaboration of various departments. You need a template that will allow you to simplify and streamline the entire process. 

Stackby’s Customer Journey Map Template will allow you to track and monitor every step of the journey from a single interface! Using our Customer Journey Map Template, you will be able to:

• Record the details of each company or organization that you’re dealing with and the corresponding contact person. You can store the photograph, current role, and contact details of each contact person.
• Monitor the current stage of the customer’s journey (Trial/ Onboarding/ Sales/ Upgrading/ Flatline/ Dead).
• Record the details of the manager in charge of the accounts.
• You can record the date set for the next meeting with the customer. Along with this, you can also set the meeting agenda.
• Add the tasks that need to be completed for each client/ customer. You can also add notes or comments to help your team members.
• Check if the tasks are under capacity or need to be delegated.
• Track the current status of each customer.
• The template allows you to rate the ongoing customer relationship with the company.
• Update and monitor the details as and when required.

Manage your complete customer flow with this Customer Journey Map Template. 

Regardless of your company's nature or scope, your customers are an essential part of your business. Every decision you make directly or indirectly impacts or depends on the customer or client you are working for.

What are Customer Personas?

Customer personas, or buyer personas, give you an overview of your customers' needs and requirements. They help you understand the customer's fundamental traits and characteristics. This increases the chances of customer acquisition and retention.

Companies that devote substantial time and resources to building customer personas are more successful in the long run. A well-designed customer persona will give you insight into what the customer is looking for to reach them with relevant, timely information. This will allow you to tailor your messages, content, marketing strategies, and product to meet the customer’s expectations.

Are you facing difficulty managing the personas and details of multiple customers? Are you tired of maintaining numerous spreadsheets to store all the data? If your answer is yes, then you've come to the right place! Stackby has a solution to make your job easier!

We have created a state-of-the-art Customer Persona Template that will reduce your work and effort exponentially! You can record and update all relevant customer information from a single platform.

Here’s how you can use the Customer Persona Template to your advantage. The template allows you to:

• Record the details of all your clients and customers in one place.
• Store the job title of your customers. They can be small business owners, marketers, freelance developers, designers, product managers, project leaders, etc.
• Attach a picture of the customer to your template for future use.
• Store the contact details of each customer, including phone number and email address. This will facilitate smooth communication and help avoid any misunderstandings.
• You can record the satisfaction rating for each customer in this template. This rating will give you an idea about the performance of your company in terms of customer experience.
• Monitor the current plan of a customer. It can be an enterprise, economy, personal, or business.
• Track the priority status of the customers (High/ Medium/ Low). According to the priority status of a customer, you can allow your team's time and resources.
• Keep track of the pain points of a particular customer. Pain points refer to problems that customers experience while interacting with your company.
• Store the name of the collaborator for each pain point.
• You can sort the data according to the job title or the pain points using the template's multiple views.

Increases your chances of acquiring new customers and growing your company's revenue by building high-quality personas with Stackby's Customer Persona Template! Copy the stack and start using it today!